Consequently, we apologize for any disappointment you experienced as a result. The two pairs of glasses on this order have two different sizes. Full-rim, rectangular, acetate, spring-hinged, purple frame has a frame width of millimeters, while full-rim, rectangular, acetate, spring-hinged, purple tortoiseshell frame has a frame width of mm.
Your most recent previous order, o, placed on November 21, , has full-rim, cat-eye, acetate, spring-hinged, tortoiseshell-and-pink ombre frame , with a frame width of mm. Your order prior to that one, o, placed on May 26, , has full-rim, square, TR flexible-plastic , pink with black, white, and lavender temple arms , with a frame width of mm. Your order prior to that one, o, placed on February 20, , has full-rim, cat-eye, acetate, spring-hinged, purple, green, and pink frame , with a frame width of mm.
We do not know which frames fit you well and which need to be adjusted, but if you have an issue with either pair from the most recent order, o, we want to confirm that this order, which was delivered to you on December 7, , according to the U. Postal Service, is only one week outside its day warranty period, which starts the day the glasses are delivered. Therefore, we will be happy to extend this warranty period for you as a customer service gesture.
In addition, since you mention issues regarding pupillary distance PD measurement, we see that you used a single PD value, 63 mm, on your first and fourth orders, while you used the dual PD of 31 mm right eye and 32 mm left eye on the second and third orders.
We hope that you were able to see well with the glasses on all these orders, but we do recommend using the dual PD option when you have different PD values for each eye. When you enter the single PD of 63 mm, our lab will make the glasses with We hope that these infographics and this how-to video are helpful, and if you do want to return one of the pairs of glasses from the most recent order, we very much hope to hear back from you, so that we may resolve this matter to your satisfaction.
Nevertheless, we thank you again for your very favorable review. My girlfriend gets her glasses through Zenni Optical and she told me when I was looking for my first pair to them out. She said, "Hey, this is the website. You can scan your face and do a virtual try-on. The only thing is when I am actively setting up my prescription that I need, when it was talking about the pupillary distance, that was confusing for me.
I had a bit of a hard time. But I like the glasses. They hold up well through my dog trying to take them off of my face. I'm a welder and they hold up well on the workshop.
I don't have to worry about them and they're strong. So, I'm happy. Check Zenni out because it only costed me 78 bucks to get my glasses with my prescription and get a glasses case, where at my eye doctor, they were, "Oh, yeah. We only have Ray Bans. Someone recommended Zenni Optical and they had a good result with it. And it was cheaper than going to an optical store. I would like to see the website a bit easier to select the styles.
But it's all right like it is. Also, I like the glasses. This is my second pair. I like Zenni Optical's glasses. The cost is very affordable. And the quality is better than I'd get from anywhere else. I've always bought my glasses from there ever since I've been with them. I had to reorder my glasses.
There was an issue with the prescription the first time. The customer service didn't seem to understand what I was asking for. I emailed them and they made me clarify in eight different emails. There's a time limit on how long they could have before they could send something back and get it returned. So, that was a little frustrating that they were eating up the time. There was a lot of clarification. But the second time around, they were great. The virtual try-on feature was cool.
It was interesting to be able to see the glasses on my face before they get to my house. They came faster than the website said they would.
Also, they're good glasses. I would use Zenni Optical again. And I have recommended them to other people already. Sometimes when I pick a pair of frames with basic lenses, when I go to check out, the price shows up way more. Almost sometimes triple what it says it's supposed to be even without any extras.
I've even X-ed out of it and tried it all over again, and it still does it. Other than that, I liked Zenni Optical's price and the glasses are of good quality. Live agent Save Saved. Zenni Optical. About Zenni Optical. Overall Satisfaction Rating 5 stars. How do I know I can trust these reviews about Zenni Optical?
Lateefah of Savannah, GA. Read full review. Jimena of Birmingham, AL. You can browse through and find posts on how to pick the right Zenni tint for your sunglasses, or get the lowdown on Zenni Optical VSP options for payment via vision insurance.
There is also a Zenni pupillary distance measuring guide to help you determine that value yourself, as well as a Zenni lens index. The brand is also committed to giving back. The brand also embraces diversity and inclusion efforts, and has partnered with Dignitas to support women professionals and female gamer initiatives. This Zenni Optical review will now take a look at some of the top-line highlights of the brand. With so many Zenni Optical glasses available and new arrivals coming in all the time, it may feel a bit overwhelming to pick a pair.
The classic frames of the Black Browline Glasses never go out of fashion. The hard, defined top frame and barely-there bottoms give the lenses a cool suspended look, and the classic silver accents at the top corners add that final touch of class.
These glasses feature Zenni Optical scratch resistant coating and UV protection. The frames can accommodate Zenni Optical bifocals as well as single-vision, progressive, or non-prescription lenses, or you can get them as frame-only. The Red Rectangle Glasses will flatter any facial shape and have you looking intellectual and stylish all at once.
Invite admiring closer looks with the Square Glasses The semi-transparent frames with wood grain-style streaks looks solid from a distance, but will create a quietly dazzling kaleidoscopic effect when it catches the light. The Square Glasses can be paired with single-vision, bifocal, progressive, or non-prescription lenses, or you can buy them frame-only.
Zenni Optical eyeglasses come in many fashionable, stylish, and statement-making frames that are sure to unleash your inner fashionista. Mee- ow!!! Personally, they remind us of Penelope Garcia on Criminal Minds. The lightweight, semi-transparent plastic frames give off a shimmery glint that is sure to grab attention. The vivid and playful Purple Cat-Eye Glasses are also available in black, tortoiseshell, red, and green, but we love the Selina Kyle-style lavender best.
The glasses are then shipped directly from the factory to you in about two weeks. Our Zenni Optical review will answer your questions about this online glasses seller.
Ordering glasses from Zenni is pretty straightforward. Before you start shopping, make sure you have your:. Be sure to use the Zenni virtual try-on tool to get an idea of how the frames may look on you.
Be sure to double-check to avoid mistakes. Pick your lenses — Zenni will recommend lenses for you, but you can also choose from various lens options, including tinted lenses , photochromic lenses and blue-light-blocking lenses.
Check to make sure everything is right, then create an account or log in and purchase your glasses. Zenni glasses may work fine for some patients and not so well for others. Whether Zenni Optical is right for you depends on your glasses prescription, lifestyle and shopping preferences. For example, you can shop by:. Face shape — Take a face shape quiz and shop frames that flatter your face shape heart , oval , round , diamond , square or pear.
Color or pattern — You can shop for frames in your favorite color blue, pink, lilac, rose gold, rainbow, etc. Frame shape — Browse frames by shape or style aviator , browline , cat-eye , rectangle, rimless , round , square and more. It can be overwhelming to have so many options when buying glasses online. Your prescription will most likely be on the last printout you received from your eye doctor.
Your pupillary distance may or may not be listed in the same place. Both options exclude shipping. During the initial day period, broken frames can be replaced at no charge. Additionally, while replacement nose pads and nose pad screws for rimless frames are offered for the life of the glasses, Zenni does not offer repair services. Overall, Zenni Optical is a great place to shop online for cheap prescription glasses.
Just be sure you know your prescription and pupillary distance before trying to place your order.
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